All shoes are hand-made to order in Turkey and shipped worldwide from TURKEY or the UK.
Please allow us up to 7 to 15 business days for production.
Your shoes will be shipped as soon as they are ready.
Shipping companies we work with are UPS , DHL and Royal Mail.
After the order is shipped , the delivery time for shipping is 2 to 14 business days depending on your location.
We pay your shipping fees but do note that we do not pay for your local taxes or custom dutie payments. Please check the customs regulations and VAT rules for the delivery of products from outside your country. We are unable to settle the customs duty on your behalf and cannot interfere with customs processes.
In cases of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability, yet we will not be held responsible or liable for any delays or losses caused by the shipping carrier. Due to delays caused by the shipping carrier's office hours in national holidays by countries, we will not be held responsible.
For further information, please view our Terms and Condition page.